Terms & Conditions

Welcome to Artisan Gloves. By using our website and purchasing our products, you agree to the following Terms & Conditions. Please review these terms carefully as they outline your rights and obligations regarding our services, products, and website usage.

1. Acceptance of Terms

By accessing and using our website, you acknowledge that you have read, understood, and agree to comply with these Terms & Conditions. If you do not agree to these terms, please refrain from using our site.

2. Product Information

We strive to provide accurate descriptions and images of our products. However, due to variations in screen settings and natural materials, actual product colors, textures, and sizes may differ slightly from the images on our website. All product information, including descriptions, pricing, and availability, is subject to change without notice.

3. Custom Orders

Artisan Gloves offers customized gloves tailored to your specifications. Once a custom order is placed and approved, it cannot be canceled or modified. Custom orders are non-refundable, except in cases of defects in workmanship or materials.

4. Pricing and Payment

All prices listed on our website are in USD unless otherwise specified. Prices do not include shipping, taxes, or customs fees, which will be calculated and charged at checkout. Payment for orders must be completed before shipment. We accept major credit cards and other payment methods as indicated on our site.

5. Shipping and Delivery

Artisan Gloves ships products globally. Shipping times and rates vary depending on the destination and shipping option selected at checkout. While we strive to meet all delivery estimates, we are not responsible for delays due to customs, shipping carriers, or other circumstances beyond our control. Import duties, taxes, and other customs charges are the customer’s responsibility.

6. Returns and Exchanges

For non-customized products, returns and exchanges are accepted within 14 days of delivery, provided the product is unused and in original condition. Return shipping costs are the customer’s responsibility. Custom-made products cannot be returned or exchanged unless defective. Please contact our customer support team to initiate a return or exchange.

7. Warranty and Defects

We stand behind the quality of our products. If you receive a product with manufacturing defects, please contact us within 7 days of receiving your item. We will assess the defect and may offer a replacement or repair at our discretion. This warranty does not cover normal wear and tear, misuse, or damage resulting from improper care.

8. Intellectual Property

All content on the Artisan Gloves website, including text, images, logos, and designs, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

9. Limitation of Liability

Artisan Gloves is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our total liability for any claim related to our products or website shall not exceed the amount paid for the product in question.

10. Privacy Policy

We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our site and services, you agree to our collection and use of your information as outlined in the Privacy Policy.

11. Modifications to Terms

Artisan Gloves reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our site following any updates indicates your acceptance of the revised terms.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms or the use of our website shall be resolved under Pakistani law.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Artisan Gloves
Email: info@artisan.pk
Phone: +92-301-6878978

Thank you for choosing Artisan Gloves. We are committed to providing you with high-quality gloves and a seamless shopping experience.